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Citizen's Charter


Our commitments to you

S. No Our services Mode of provision Timelines
1 Issuance of Certificates & Identity Cards Pan India Online issuance of Revised Certificate and Identity Card under Section 6 & Section 7 in a seamless manner. Within 30 days
2 Application Support User Manual for filling up of application for Transgender Certificate, Identity Card and sample formats for ease Immediate
8 Information about meetings being convened for National Council for Transgender Persons For Transparency and accountability, documents are uploaded periodically on the portal Immediate
9 Citizen Feedback Mechanism Feedback about Portal can be provided by the citizens for improvement Immediate
10 Access to Guidelines Transgender Persons (Protection of Rights) Act 2019 , Transgender Persons (Protection of Rights) Rules 2020, Garima Greh Guidelines, Budget Estimates are availabl Immediate
11 FAQ’s Frequently Asked Questions about the major activities being conducted by the Ministry for the welfare of Transgender persons Immediate and updated based on the queries received